PRIVACY CHARTER

Last update: November 18, 2024

The purpose of this privacy policy (the "Charter") is to formalize our commitment to respecting the privacy of users of the artcarmodel.com website (the "Site") operated by ARTCARMODEL SARL.

In the context of the provision of our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 ("GDPR") and under the conditions set out below.

Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in connection with the provision of our Services or communication about these Services exclusively, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed. Thus, you will never be asked to provide personal data considered "sensitive", such as your racial or ethnic origins, your political, philosophical or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with the Charter. If you do not agree to the terms of this Policy, please refrain from using the Site and the Services.

1. In what cases do we collect your personal data and what data is collected?

We may collect and store your personal data, in particular when you:

1. Browse the Site

2. Contact us.

We use your personal data to enable the implementation and management of the Site Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site and our approach. This information is used solely by us and allows us to better tailor our Services to your expectations.

If you have opted in to receive emails and messages from us when you create your Account, then you will receive email and alphanumeric messages about our products and promotions. We will then use the personal data you provided when registering. You may unsubscribe from these mailings at any time.

1.1 Browse the Site

Login data. Each time you connect to our Site, we collect personal data such as, but not limited to, your IP address and the MAC address of your computer, the date and time of connection, as well as information about the browser you are using.

Browsing data. We also collect information that identifies how you access the Site, which pages are viewed, and for how long. In this context, we may use Cookies as specified in paragraph 6 below.

1.2 Creating an Account

Access to some of our Services requires the prior creation of an Account. In accordance with the Terms and Conditions, you will be asked to provide a number of personal data when creating your Account, including your first and last names, your postal address, your email address and your telephone number.

1.3 Payment

Some of the Services available are subject to a fee. To this end, you agree that we may use external service providers who may collect personal data for the purpose of enabling the proper functioning of the services for processing payments by credit card or any other means of payment and, where applicable, for the delivery of products or services.

To pay for your purchase, you must provide your billing and payment details, including your credit card number, validity date, security code and the name of the cardholder in the case of payment by credit card

You may also be asked to provide the name of your telecom operator, the model of your mobile phone and a valid mobile number in order to be able to provide the purchase instructions directly through your mobile phone.

We keep details of your payments, as well as details of the purchases you make. The details of the transactions are stored either in our systems or with the external service provider. This retention is carried out for internal purposes, including accounting, compliance and legal purposes, in accordance with paragraph 5 of this Charter.

1.4 Subscription to our Newsletter

When creating your Account, you may give your prior consent to receive our newsletters regarding news, new products, services and promotions, in connection with the Services.

You can also consent directly to the receipt of our newsletters by entering your email address in the places provided for this purpose on the Site.

In any case, you have the right to withdraw your consent to the receipt of such newsletters at any time and free of charge under the conditions set out in paragraph 6 of the Charter.

1.5 Contacts

In order to respond to any requests you may make to our Customer Service and to confirm your information, we may use your name, surname, email address and telephone number.

2. How do we protect your personal data?

We have implemented technical and organisational security measures to ensure the security, integrity and confidentiality of all your personal data, in order to prevent it from being distorted, damaged or accessed by unauthorised third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and their probability.

However, it is specified that as no security measures are infallible, we are not able to guarantee absolute security of your personal data.

In addition, you are responsible for maintaining the confidentiality of the password that allows you to access your Account. Do not share this information with anyone. If you share your computer, please remember to log out before leaving a Service.

3. When do we share your personal data?

3.1 Sharing your personal data with third-party companies

When you browse the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and on our behalf for the purpose of enabling credit card payments and other Services to function properly.

No transfer of personal data is carried out outside the European Union.

Except in the case where a third party asks you to accept a privacy policy and terms of use specific to it, the third-party companies that have received your personal data have undertaken to process your personal data only for the implementation of our Services.

We will never share your personal data with third party companies for marketing and/or commercial purposes without your prior consent.

3.2 Sharing with Authorities

We may disclose your personal data to administrative or judicial authorities when their disclosure is necessary to identify, arrest or prosecute any individual who may be prejudicial to our rights, any other user or a third party. Finally, we may be legally obliged to disclose your personal data and cannot object to it.

4. How long do we keep your personal data?

We will only keep your personal data for the duration of your registration on the Site in order to ensure your identification when you log in to your Account and to allow the provision of the Services.

Thus, if you unsubscribe from the Site, your personal data will be deleted and only kept in the form of an archive for the purpose of establishing proof of a right or contract.

In any event, we will retain your personal data for no longer than is necessary for the purposes for which they are processed in accordance with the uses set out in this Charter and in compliance with laws and regulations.

5. Cookies: how do we use them?

5.1 What is a cookie?

A cookie is a text file that can be stored on a terminal when an online service is accessed with a browser software. A cookie file allows its issuer, during its period of validity, to recognise the device concerned each time this device accesses digital content containing cookies from the same issuer.

In any case, cookies deposited on your browsing terminal with your consent are destroyed 13 months after they are deposited on your terminal.

5.2 What are the cookies issued on our Site used for?

The cookies we issue allow us to:

1. to establish statistics and volumes of traffic and use of the various elements that make up our Site (sections and content visited, paths), allowing us to improve the interest and ergonomics of the Site and, where applicable, of our products and services;

2. adapt the presentation of our Site to the display preferences of your device (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the viewing or reading hardware and software that your device has;

3. to memorize information relating to a form that you have filled in on our Site (registration or access to your account) or to products, services or information that you have chosen on our Site (subscribed service, content of an order basket, etc.);

4. to allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously entrusted to us and to implement security measures, for example when you are asked to log in again to a content or service after a certain period of time.

When you first visit the Site, a cookie banner will appear on the home page. A clickable link provides more information on the purpose and operation of cookies and links to this Charter. Continuing to browse another page of the site or selecting an element of the site (in particular: image, text, link, etc.) materializes your acceptance of the deposit of the cookies in question on your computer.

5.3 How can you control the cookies used?

You can configure your browser software at any time so that cookies are stored on your device or, on the contrary, that they are rejected (either systematically or depending on their issuer). You can also configure your browser software so that you are offered the option of accepting or rejecting cookies from time to time, before a cookie can be stored on your device.

Please note: any configuration is likely to modify your browsing on the Internet and your conditions of access to certain services requiring the use of cookies. We decline all responsibility for the consequences related to the degraded functioning of our services resulting from the impossibility of saving or consulting the cookies necessary for their operation and that you have refused or deleted. This would be the case if you tried to access our content or services that require you to identify yourself. This would also be the case if we (or our service providers) cannot recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings or the country from which your device appears to be connected to the Internet.

5.4 How to configure your browser software?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your cookie wishes. Below you will find information about the main browsers.

Internet Explorer / Edge

In Internet Explorer, click the Tools button, and then click Internet Options. On the General tab, under Browsing History, click Settings.
Click the View Files button.

Firefox

1. Go to the Tools tab of the browser and select the Options menu

2. In the window that appears, choose Privacy and click View Cookies

Safari

1. Access Settings via the browser menu (Safari > Preferences)

2. Click Privacy.

Google Chrome

1. Access Settings via the button on the right of the URL bar or via the browser menu (Chrome > Preferences).

2. Select Advanced Settings

3. Click Content Settings and then Cookies.

For more information on cookies, you can consult the CNIL website.

6. What are your rights?

You are the only one who has communicated the data in our possession to us, through the Site. You have rights over your personal data. In accordance with the regulations on the protection of personal data, in particular Articles 15 to 22 of the GDPR, and after proving your identity, you have the right to request access to your personal data, rectification or deletion of your personal data.

In addition, within the limits set by law, you also have the right to object to the processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time and the right to portability of the personal data provided.

You can contact our Services to exercise your rights at the following email address: contact@artcarmodel.com or at the following postal address: 4 rue Henri Dubois – 91430 Igny - France, attaching a copy of an identity document to your request.

In addition, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to: contact@artcarmodel.com

7. Can we amend the Charter?

We reserve the right to modify the Charter at any time. It is therefore recommended that you consult it regularly. In the event of any changes, we will post those changes on this page and in such places as we deem appropriate based on the purpose and significance of the changes.

Your use of the Site after any changes means that you accept those changes. If you do not agree to any material changes to this Policy, you must stop using the Site.

8. Data Protection Officer and contact

If you have any questions about your personal data or if you wish to delete your Account, please contact us at the following postal address: 4 rue Henri Dubois – 91430 Igny – France (indicating "Privacy - Data Protection"), or by email at contact@artcarmodel.com.

9. The Commission Nationale de l'Informatique et des Libertés ("CNIL")

We remind you that you can contact the CNIL directly on the CNIL's website or by mail at the following address: Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07 - France.